Boston Duck Tours

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Boston Duck Tours
3 Copley Place, Suite 310
Boston, Massachusetts 02116

(V) 617.267.DUCK (3825)
(F) 617.450.0065

General Information
(E) Info@BostonDuckTours.com

Where are Boston Duck Tour ticket booths located?
Boston Duck Tours has 3 ticket booth locations. They are located inside the Museum of Science after the gift shop, inside the Prudential Center across from Barnes and Noble and in the Rotunda at Faneuil Hall Marketplace. Tours only depart from the Museum of Science and Prudential Center. Tickets may not be purchased outside at our Duck Stops located at the Museum of Science and Prudential Center.
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Can you make reservations over the telephone?
We take advance telephone reservations for groups of 20 or more, based upon availability (excluding children under 3 from original count). We suggest that you call as early as possible to increase your chances of getting the date, location and time you want, as some dates are sold out months in advance. If you have fewer than 20 people, you may purchase your tickets in person at our ticket booths at the Prudential Center, Museum of Science or Faneuil Hall. Prudential Center and Museum of Science Ticket booths open at 8:30 a.m. The Faneuil Hall ticket booth location opens at 9a.m. All tickets are sold based upon availability for specific departure dates, times and locations, are non-refundable and may not be exchanged. Tickets may be purchased on the day of the tour or up to thirty days in advance. On weekends and during the summer season, tickets often sell out by noon, so we suggest you buy your tickets as early in the day as possible. Tours depart rain or shine.
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Can you make reservations over the Internet?
You may purchase tickets over the Internet up to 30 days in advance of a particular tour date. A limited number of tickets go on sale at 8:45 a.m. five days prior. Once these tickets are sold out, the only other way you would be able to get tickets is to go to one of our ticket booths early on the day of the tour. If the advance tickets on the Internet are sold out, then the advance tickets at the ticket booths are also sold out. To order, go to online tickets. Please note that there is a per ticket service charge for Internet tickets.
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If Internet tickets are sold out for a particular day, does that mean you're completely sold out for that day?
No. We release only a portion of our tickets on the Internet for advance sales. Same day tickets are always available for sale at our ticket booths. Prudential Center and Museum of Science Ticket booths open at 8:30 a.m. The Faneuil Hall ticket booth location opens at 9a.m.
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What can you purchase through your website?
Besides Boston Duck Tours tickets, you have the option of purchasing tickets for the Museum of Science and the Skywalk Observatory and many of our restaurant and attraction partners through our Online Ticketing System and "Add-on-Adventures" program. You may also purchase Boston Duck Tours' merchandise.
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What is available at the Prudential Center, how do you get there, and where do you park?
www.prudentialcenter.com
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What is available at the Museum of Science, how do you get there, and where do you park?
www.mos.org
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How long does the tour last?
The tour lasts approximately 80 minutes.
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Are the Ducks wheelchair accessible?
Absolutely! Each Duck in our fleet is equipped to have up to two wheelchairs strapped onto the back deck. Wheelchairs are boarded first along with one guest in your party. Other guests in your party will board in the order in which they arrived and where they are in the line. Guests also have the option of transferring into one of our seats. We will gladly set up the wheelchair lift to assist those guests who are not in a wheelchair, but are unable to climb stairs. Please notify a Guest Service Representative when purchasing tickets if you need these services, or if you purchased your tickets via the Internet, please call our offices at (617)450-0068.
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Can you get on and off the Duck?
No. The tour is a full 80 minutes without stops along the route.
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Do you offer refunds?
All tickets are sold based on availability for specific departure time and location, are non-refundable and may not be exchanged. If Mother Nature precludes us from offering the water portion of our tour, half the ticket price will be refunded upon request.
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Is it appropriate to give ConDUCKtors a gratuity?
Gratuities are certainly appreciated for a job well done at the discretion of the guest. All groups of 20 or more and private Duck charters will include an automatic 10% gratuity which can be returned to the group if the tour is unsatisfactory. All student groups of 20 or more will have a 5% gratuity added to their tour.
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Can you request a certain ConDUCKtor or Duck?
Unfortunately due to scheduling challenges, it is not possible for individuals to request a particular ConDUCKtor or Duck. Groups may be able to request a specific ConDUCKtor with enough advanced notice. You would need to give at least 1 month notice.
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Do you get wet on the tour?
While we do splash into the Charles River, you will not get wet. You may, however, get a light spray on the River depending upon the direction and strength of the wind.
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Where do we pick up our tickets if purchased on the website?
You can use your printed Internet confirmation as your ticket and go directly to our Duck Stop boarding area. If you're not able to print the confirmation, you should still go directly to the Duck Stop and a Guest Service Representative will tell you where to sit for boarding.
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How long are we on the water?
The water portion is approximately 20 minutes of the 80-minute tour.
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Can we bring liquor on board?
No, insurance regulations do not allow alcohol on board the Duck. Boston Duck Tours reserves the right to refuse boarding of or terminate the tour for any guest that appears to be intoxicated.
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How do you get the back outside seats?
Seating is first come, first served, so we suggest you show up at least 30 minutes prior to the tour to get your desired seats. Please keep in mind that 9 of our 24 vehicles do not have an outside seating section, so if you happen to get that DUCK, everyone will be seated undercover.
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Do you need a seat for my baby?
Yes, you are required to get a ticket for any child under 3. The discounted price is $5.00.
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Are pets allowed on the Duck?
Only service animals are permitted on the tour.
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What should you wear? Are the Ducks heated?
Although the Ducks are heated and may be enclosed, you should dress appropriately for the weather on the day of the tour. It is often breezy on the Charles River.
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Do you let guests drive on the Charles River?
It is up to the ConDUCKtor to determine if he/she will allow guests to steer the Duck on the Charles River.
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When is the last tour?
The last tour leaves approximately one hour before sunset each day.
Dates of Operation Last Tour of the Day
March 24th through March 28th 5:00 PM
March 29th through April 3rd 5:30 PM
April 4th through April 18th 6:00 PM
April 19th through June 13th 6:30 PM
June 14th through August 3rd 7:00 PM
August 4th through September 14th 6:00 PM
September 15th through October 19th 5:00 PM
October 20th through November 2nd 4:30 PM
November 3rd through November 30th 3:00 PM
December (Fridays, Saturdays, and Sundays Only) 3:00 PM

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Do you have a place to store my child's stroller?
Yes, a Guest Service Representative will take your stroller for you during the tour and return it once the tour has ended.
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Please explain the Convenience Charge.
The $3.50 per ticket is a Convenience Charge for tickets purchased on our website in advance. Since we only accept advance reservations for groups of 20 or more, this allows individual guests to reserve tickets for a specific departure location, on a specific day and for a specific time. It can save someone from driving into town, parking and standing in line to purchase tickets based upon what is available at that time. Of course there is always the option of buying in person, without the service charge, either 30 days in advance or on the day of the tour. Guests who purchase over the internet also get a 25% off Boston Duck Tour merchandise coupon.
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Does the tour go past all of the sites seen on the interactive map?
Points of interest are outlined and the tour route is shown on the interactive map on this site. In the event of construction, traffic, parades or other events, the route may be altered.
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Are there any Boston Duck Tour ticket holder benefits?
When you first arrive for your tour, be sure to request a Boston Duck Tours brochure and a Museum of Science coupon sheet. Both offer valuable discounts for guests taking a Boston Duck Tours. You will also receive a complimentary city guide when you purchase a Boston Duck Tours ticket. If you purchase tickets via the Internet, you can pick up your guide at either of our departure locations when you check in. It includes fun facts and helpful information on the city.
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What are "Add-on-Adventures"?
"Add-on-Adventures" are other attractions, shows, tours and meals that you may add to your Boston Duck Tour. We have added these discounted combination options so that you may take full advantage of other fantastic experiences that Boston has to offer. We hope you take full advantage of our "Add-on-Adventures" program and enjoy our wonderful city of Boston.
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What are the hours of your ticket booths?
The Prudential Center ticket booth opens at 8:30am and closes at 8:00pm daily
The Museum of Science ticket booth opens at 8:30am and closes after the last tour departs (Please see tour schedule above)
The Faneuil Hall ticket booth opens at 9:00am and closes at 6:00pm
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What happens during severe weather?
Boston Duck Tours runs rain or shine. However, we may be forced to cancel either the water portion or the entire tour itself under severe weather conditions. If Boston Duck Tours is unable to provide the water portion of the tour, guests will receive a 50% refund. If Boston Duck Tours is forced to cancel the entire tour, guests will receive a full refund. Cancellations are done at the discretion of the Dispatcher based on the current weather conditions at the time of the tour.
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What is the 5% CCF that is added to the price of our tickets?
The CCF is not a tax, it is a Convention Center Fee that the state of Massachusetts charges all land and water based sightseeing tours of Boston. Unfortunately no entity may be exempt from this fee as it is not a tax, but a surcharge.
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